Terms of sale

Dear Customers,

Our desire is to give you a pleasant stay in our Pousada. To help us achieve this goal, we developed the following rules, we thank you in advance for your respect before and during your stay.

Booking

All reservations to be firm and final will be guaranteed by a credit card number with its expiry date and the three digits on the back of your card.
In this case, we reserve the right to charge a deposit account the scale below:
The equivalent of one (1) night for a stay of 1 to 3 nights
The equivalent of 50% of your entire stay (reserved services) for stays over 3 nights

Cancellation

All cancellations must be confirmed in writing.

The total amount of deposit mentioned under "Reservations" will be held as follows:
For stays from 1 to 9 nights: the cancellation period is 10 (ten) days minimum before the scheduled date of arrival. No penalty will be imposed if the cancellation is notified by e-mail or fax at least 10 days before date of arrival. If we receive cancellation less than 10 days before date of arrival or in case of no show, the deposit will not be returned.
For stays of more than 9 nights: the cancellation period is 20 (twenty) days minimum before the scheduled date of arrival. No penalty will be imposed if the cancellation is notified by e-mail or fax at least 20 days before date of arrival. If we receive cancellation less than 20 days before the scheduled date of arrival or no show, the deposit will not be returned.

* We reserve the right to withdraw the deposit and inform the client beforehand. A failure to take a deposit, we ask the credit card number as collateral. In case of cancellation or no show giving rise to the imposition of penalty, we charge the credit card automatically.

Shortened stay

During the cancellation period or after your arrival, if you shorten your stay you will be billed at least one night or 50% of the length of stay remains to be done.

Group Bookings

Each book 4 rooms or more will be considered as group booking. Upon confirmation we will ask you two regulations installment of 30% each, the first installment will be the confirmation and the second two months before arrival. Down payments are not refundable.

Local Taxes

Our rates include all taxes including tax.

Payments

- Credit cards accepted: MasterCard, Visa and American Express
- Cash in Euros, Dollars, Reais.

Tipping

Gratuities for our staff are at the discretion of our clients.